Earnhardt Honda – “One great experience”

Dealership: Earnhardt Honda
Department: Sales

stanT49
May 21, 2012

In all my car buying experiences overĀ the years, there was only one great experience and it happened today at Earnhardt Honda! Over the past couple of weeks, I have been getting prices over theĀ internet from several dealerships and then visited for a test drive and to see if I was compfortable with the organization. In one case the price kept climbing as the salesperson explained the manditory dealer “options”. In another I felt the sales person was argumentative and defensive when I asked questions or tried to negotiate. After several emails with Cindy Sigler, I decided to drive out to Earnhardt Honda in Avondale. From the time we walked in the door we were courtesly treated. Cindy was away, but Israel Onofre stepped right in and handled our experience without missing a beat. He was patient and very knowledgable, answering all our questions. When I questioned some of the cost components, Cindy and Kevin Warner patiently resolved all my concerns and I even found an option, that I wanted but had not considered before. All of this in a no hassle, no presure and friendly, friendly, atmosphere. I like the directness and respect for my time. When we got down to finalizing the finances, Marty Callan went the extra mile in helping us find the right solution for our situation. Earnhardt Honda, your great people have earned you a loyal customer!

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Kudos to Dennis Farrell and the Earnhardt Team

Dealership: Earnhardt Honda
Department: Sales
Salesperson: Dennis Farrell

The following email was sent to the General Manager of Earnhardt Honda, Joey Staples. Once again we greatly appreciate the kind words and look forward to being Greg K.’s dealership of choice for years to come.

Joey,

I just wanted to pass on my thanks for making my latest vehicle purchase such a perfect experience lead by Dennis Farrell and his team (Cindy, Luis & Andre). From our first conversation through final negotiations on our new Civic Si, Dennis provided a very comfortable and pleasant buying experience. Buying a car can be stressful. Dennis and the Earnhardt team made it fun. Y’all are my first choice in Honda and I plan to recommend Earnhardt to anyone looking into your family of automobiles. Keep up the great work!

Regards,

Greg K.

Edmunds.com Review – Mahnic Makes it Easy

Dealership: Earnhardt Honda
Department: Sales
Sales Representative: Cameron Mahnic

Written by kroberge1 on 12/28/11 2:46:32 PM PST

Salesman , Cameron Mahnic Earnhardt Honda, succeeded in making this new car purchase (2012 Honda Crosstour) an excellent, stress-free experience. As there are no Honda Dealerships in our immediate area, Mr. Mahnic’s help enabled us to virtually purchase the new vehicle via phone & Internet. When all was agreed on, we basically just had to drive down, sign the papers, and drive back home. Very easy and stress-free – no surprises – everything exactly as agreed on, which was very important to us as we live 106 miles from this dealership. And Mr. Mahnic even took the time to thoroughly explain the operation of each & every feature. Would definitely recommend!

View the full review on Edmunds.com

Earnhardt Honda CSI e-Survey – Matthew S.

Dealership: Earnhardt Honda
Department: Service

My service advisor was awesome. I went in without an appointment and he still took me in. He explained that the wait would be long due to a special “Lady’s Day” oil change promotion. But he printed out a coupon for a special discount. This is exactly why I only come to Earnhardt for great service.

Matthew S.
2007 Honda Accord

Earnhardt Honda Service Survey – Charles V.

Dealership: Earnhardt Honda

The service department is always customer service oriented. People are friendly and courteous and never recommend service you don’t really need just to pad a commission, like I find at some other dealers, which is why I stay with Earnhardt Honda. I’ve been with you since you opened, and intend to keep it that way!

– Charles V., Goodyear, AZ